Facts and Figures, Press Pieces, Sustainability
Our Trusted Products
Our modular products allow you to create the return solution that is best fit for you.
Products
Product Diagram
We offer products that cover the entire lifecycle of the return process. By selecting a combination of products from each part of the return journey, we piece together a returns solution that fits the needs of your brand.
Initiation
Returns are initiated in various ways and by different groups of people such as consumers or store employees. We can cover them all.
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Ship & Track
We provide a wide variety of carrier choices, plus end-to-end tracking info for every returned parcel.
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Processing
Utilize our advanced processing activities to ensure that returned parcels come back to you in a resellable state.
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Notifications & Messaging
Reduce customer service complaints by providing consumers with notifications about their returns and refunds.
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Data & Insights
Get the most out of your returns data with advanced analytics. Use data from your consumers for smart decision-making.
Find Out MoreWhy Do Returns Matter?
90%
of shoppers would buy from you again after a positive return experience.
1 in 3
consumer purchases will end in a return, particularly in the fashion industry.
67%
of shoppers check a return policy before clicking ‘buy’.
Powering millions of return transactions every year for some of the world's leading brands
Getting Returns Right Facilitates Growth
25%
increase in customer NPS.
40%
reduction in customer service calls.
5%
reduction in returns with RMA management.